720 S Michigan Avenue
Chicago, IL 60605
Hotel’s Direct Phone: 312-922-4400
The CMSS in-person Summit & Spring Meeting in Chicago, IL, have been cancelled due to the COVID-19 pandemic.
FAQs for Registrants
Are you refunding my registration fee?
Yes. We will automatically refund your registration. You will see a full refund on your credit card within 30 days. If you paid by means other than credit card, we will be reaching out to you. You will receive a cancellation confirmation once your record has been canceled. If you have any questions, please contact email@example.com
How can I cancel my hotel room reservation?
The hotel will cancel all room reservations automatically and refund any deposit paid. All cancellation fees for individual reservation cancellations are being waived. Guest will receive a confirmation of the cancellation via email (if email address is on file). Guests are to contact the hotel ONLY in case they are still traveling and need their room.
Hilton Reservations Department: 877-865-5320
If you need further assistance, please contact Deidra Eberle (CMSS Meeting Planner), Email: firstname.lastname@example.org | Phone: 312-202-5240
Are you refunding flight or other travel costs?
No. We cannot refund individual travel costs. If you purchased travel insurance, please contact your provider for information and next steps. Many airlines are either waiving cancellation fees or considering the action that precipitated your cancellation. Please contact your airline to see if your ticket qualifies. We apologize for any inconvenience this may cause you.